How to troubleshoot duplicate posting

How to troubleshoot duplicate posting

Did you experience duplicate posting in your Facebook and Instagram posts? Here's how to fix that.

⚠️ You need to check both your Facebook and Instagram account setup. Make sure that the option to 'also share uploads' to Facebook or Instagram is switched off. If not, when you use our tool to post to both networks, these social networks will also automatically and immediately post copies to the other network.

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